• Q. Can I take my vehicule on the Eurostar ?

  • Q. Is there a smoking section on trains ?

  • Q. What is the main difference between First class and Second class on the TGV France –Italy between Paris and Milan ?

  • Q.How do we get on a train?

  • Q. How do I obtain Thalys tickets ?

  • Q. How much time in advance, can I book tickets for Frecciarossa trains ?

  • Q. Is there a check-in before the departure of an TGV train ?

  • Q. What is the main difference between First class and Second class on the Italian Day Trains ?

  • Q. What is the main difference between First class and Second class on the TGV Med between Geneva and Nice or Marseille ?

  • Q. Are there special facilities for disabled persons ?

  • Q. Must I book a reservation for the ICE train ?

  • Q. What is the main difference between First class and Second class on the Eurostar between London and Paris or Brussels ?

  • Q. What is the train station served by the Gatwick Express ?

  • Q. Is there a check-in before the departure of an AVE train ?

  • Q. How do I obtain Lyria tickets ?

  • Q. Which Spanish cities are served by the ICE trains ?

  • Q.Can I request a seat facing forward ?

  • Q. What is the main difference between First class and Second class on the TGV (French high speed trains) ?

  • Q. What is the frequency of the Gatwick Express and the Heathrow Express ?

  • Q. How much time in advance, can I book tickets for ICE trains ?

  • Q. Is it possible to get off a train and take another train later with the same train ticket ?

  • Q. Do ICE trains have a catering service ?

  • Q. What is the baggage limitation when travelling on board Eurostar trains ?

  • Q. What are the classes of service which are offered on the ICE train ?

  • Q. Is there a check-in before the departure of Thalys train ?

  • Q. How do I obtain ICE tickets ?

  • Q. What is the Eurostar’s route and frequency ?

  • Q. What are the classes of service which are offered on the Lyria train ?

  • Q. Do Eurostar trains have a catering service ?

  • Q. Which European cities are served by the TGV Lyria trains ?

  • Q. Must I book a reservation for the Eurostar train ?

  • Q. Are there WC and other amenities onboard trains ?

  • Q. What is the main difference between First class and Second class on the Spanish day trains ?

  • Q. Must I book a reservation for the Thalys train ?

  • Q. What is the baggage limitation when travelling on board ICE trains ?

  • Q. What is the baggage limitation when travelling on board TGV trains ?

  • Q. What are the differences between Premier class, Business class, Comfort Flexi class, Comfort class, Freedom class, Economy class and any other classes on trains ?

  • Q. What is our policy regarding refunds, exchanges and cancellations ?

  • Q. How much time in advance, can I book tickets for AVE trains ?

  • Q. Is there a check-in before the departure of the Eurostar train ?

  • Q. What is the main difference between First class and Second class on the AVE between Madrid and Cordoba or Seville) ?

  • Q. At what time are meals served onboard the Eurostar ?

  • Q. What are the differences between First class and Second class ?

  • Q. Must I book a reservation for the Frecciarossa train ?

  • Q. What are the restaurant facilities onboard trains ?

  • Q. Which French cities are served by the TGV trains ?

  • Q. What are the classes of service which are offered on the Lyria train ?

  • Q. What is the baggage limitation when travelling on board AVE trains ?

  • Q. Does the fare, which appears in the search ticket/pass/schedule section, apply for a single person or every traveller ?

  • Q. What is the main difference between Business Premier, Standard Premier and Standard Classes on the Eurostar between London and Paris or Brussels ?

  • Q. Which European cities are served by the Thalys trains ?

  • Q. What is the baggage limitation when travelling on board Thalys trains ?

  • Q. Do all main train stations have lockers and luggage storage facilities ?

  • Q. What are the classes of service which are offered on the AVE train ?

  • Q. What is the main difference between First class and Second class on the TGV East between Paris and Stuttgart ?

  • Q. Do I need to reserve a seat when travelling onboard a high speed train ?

  • Q. Is there a check-in before the departure of an Frecciarossa train ?

  • Q. What is the main difference between First class and Second class on the Talgo 200 ?

  • Q. What is the main difference between First class and Second class on the Thalys between Paris and Brussels or Amsterdam) ?

  • Q. How much time in advance, can I book tickets for Lyria trains ?

  • Q. Must I book a reservation for the TGV train ?

  • Q. Do I need to buy tickets for Eurostar, Thalys or any other high speed trains before my travel date ?

  • Q. Is there a catering service on Thalys trains?

  • Q. Are bicycles admitted onboard trains ?

  • Q. Can I carry as many luggages as I want on the Eurostar ?

  • Q. How do I obtain Lyria tickets ?

  • Q. Are pets and animals admitted onboard trains ?

  • Q. How much time in advance, can I book tickets for AVE trains ?

  • Q. What are the classes of service which are offered on the AVE train ?

  • Q. What is the baggage limitation when travelling on board Lyria trains ?

  • Q. To what category of persons does the Eurostar Senior fare applies ?

  • Q. Which European cities are served by the Eurostar ?

  • Q. What are the classes of service which are offered on the Lyria train ?

  • Q. How much time in advance, can I book tickets for Lyria trains ?

  • Q. Do TGV trains have a catering service ?

  • Q. Do Frecciarossa trains have a catering service ?

  • Q. How much time in advance, can I book tickets for TGV trains ?

  • Q. What is the baggage limitation when travelling on board Frecciarossa trains ?

  • Q. Which Italian cities are served by the Frecciarossa trains ?

  • Q. Which Spanish cities are served by the AVE trains ?

  • Q. Where can I find information regarding train timetables ?

  • Q. How do I obtain AVE tickets ?

  • Q. What is the main difference between First class and Second class on the Talgo Day ?

  • Q. What is the main difference between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare applying to Eurostar trains ?

  • Q. Do AVE trains have a catering service ?

  • Q. Is there a check-in before the departure of a Lyria train ?

  • Q. Is there a check-in before the departure of an ICE train ?

  • Q. What are the classes of service which are offered on the Frecciarossa train ?

  • Q. Does my Rail Pass include travelling on board the Eurostar ?

  • Q. What is the train station served by the Heathrow Express ?

  • Q. Must I book a reservation for the TGV Lyria train ?

  • Q. Do Lyria trains have a catering service ?

  • Q. How do I obtain Eurostar tickets ?

  • Q. Do I need to reach the station in advance for check in before boarding the Eurostar ?

  • Q. Must I book a reservation for the AVE train ?

  • Q. What is the luggage limitation and storage facilities offered when travelling by train ?

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  • Q. Is 1 day used on a Rail Pass when benefiting from bonuses without travelling ?

  • Q. What is a Youth Pass ?

  • Q. Can I paying extra charges or abstain from making a reservation ?

  • Q. Can I buy a second class Eurail Select Pass instead of a first class Eurail Select Pass ?

  • Q. What is the definition of Swiss Pass ?

  • Q. What is the definition of a travel day ?

  • Q. What is the start of the validity of my Rail Pass ?

  • Q. What does a pass holder fare stands for ?

  • Q. Which trains are covered by the Swiss Pass ?

  • Q. Is a Rail Pass valid in city transport network ?

  • Q. Where can the Eurail Italy pass be used ?

  • Q. What is a Consecutive Pass or a Flexi Pass ?

  • Q. When in Italy, can I buy my Eurail Italy pass there ?

  • Q. What is a Swiss Family Card ?

  • Q. What does this means : 4 days in a 2 month-period ?

  • Q. What is the specificity and main difference between a Eurail Select pass and a Point to Point ticket ?

  • Q. Does the Swiss Pass offer any special of discounted fares ?

  • Q. When taking an overnight train, do I have to use 2 days on my Rail Pass ?

  • Q. When in Switzerland, can I buy my Swiss Pass there ?

  • Q. How can I validate my Swiss Travel Pass ?

  • Q. How is a day defined for Rail Pass ?

  • Q. What is the definition of Eurail Select Pass ?

  • Q. Do I have to use 2 days on my Rail Pass when taking an overnight train ?

  • Q. Which trains are covered by the Eurail Select pass ?

  • Q. How do I validate a Eurail Italy pass ?

  • Q. Does my Rail Pass include travelling on board the Eurostar ?

  • Q. What is the specificity and main difference between a Swiss Pass and a Point to Point ticket ?

  • Q. Can I buy and use a Rail Pass if I have a European passport and being a permanent resident of a non-European country ?

  • Q. Does the Eurail Select Pass offer any special of discounted fares ?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. Which countries are covered by the Select pass ?

  • Q. Why can’t I book a reservation even if I am a Pass holder ?

  • Q. Must I make reservations even though I have a rail pass ?

  • Q. How much cost a Rail Pass or Rail Ticket for children ?

  • Q. Is it possible to transfer a Rail Pass to another person’s name ?

  • Q. Can I choose to travel in a country that is not on my pass and add it on the pass ?

  • Q. What is the definition of a travel day ?

  • Q. How do I know if I need a reservation ?

  • Q. How do I validate or activate my Rail Pass ?

  • Q. Can I obtain a discount in Great Britain when I buy a Eurail or Eurail Select Pass ?

  • Q. What is the definition of a travel day ?

  • Q. Does the Eurail Italy Pass offer any special of discounted fares ?

  • Q. What is the specificity and main difference between a Eurail Italy pass and a Point to Point ticket ?

  • Q. What is the definition of Eurail Italy Pass ?

  • Q. Where can the Swiss Pass be used ?

  • Q. Does the name of a passenger which has been printed on his pass need to be exactly the same as printed on his passport ?

  • Q. Which Rail Pass is perfect for me ?

  • Q. Are Family Passes available ?

  • Q. What is a BritRail Family Pass ?

  • Q. Is a partially used Rail Pass eligible for a refund ?

  • Q. What does validation of a pass or validating a pass mean ?

  • Q. What are the differences between First class and Second class ?

  • Q. What is our policy regarding refunds, exchanges and cancellations ?

  • Q. How to make a reservation, being a pass holder ?

  • Q. Can I have unlimited travel within the countries which are mentioned on my Rail Pass ?

  • Q. Are senior discounts offered on Rail Passes ?

  • Q. Where can the Eurail Select Pass be used ?

  • Q. What is a Rail Pass month and how does it work ?

  • Q. Which trains are covered by the Eurail Italy pass ?

  • Q. Can students obtain a special discount ?

  • Q. Can I travel back and forth between countries that are mentioned on my Rail Pass ?

  • Q. How many months before, can I purchase a Rail Pass ?

  • Q. What are the main differences between a Eurail Global Pass and a Eurail Select Pass ?

  • Q. Which countries are covered by the Eurail Global Pass ?

  • Q. When in Europe, can I buy my Eurail Select pass there ?

  • Q. Can a Rail Pass be bought in Europe ?

  • Q. How do I validate a Eurail Select Pass ?

  • Q. What do I get with a Swiss Pass ?

  • Q. What is a Friends and Families Saver Pass ?

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  • Q. Are accomodations on overnight trains costly ?

  • Q. Do I need to buy tickets before my departure date ?

  • Q. What is our policy regarding refunds, exchanges and cancellations ?

  • Q. How to make a booking for five passengers ?

  • Q. What is the main difference between First class and Second class on the TGV (French high speed trains) ?

  • Q. What is the main difference between First class and Second class on the Talgo 200 ?

  • Q. What is the main difference between First class and Second class on the Talgo Day ?

  • Q. How to make a booking for two passengers who do not want to share a compartment ?

  • Q. Are there shower facilities onboard trains ?

  • Q. Can I reserve a seat if I have a Second Class ticket ?

  • Q. What type of accommodation comes with a Rail Pass ?

  • Q. Do you offer e-ticket service ?

  • Q. How to make a booking for four passengers who want to share a room ?

  • Q. What is the main difference between the types of sleeping accommodations on trains ?

  • Q. Do I have to use 2 days on my Rail Pass when taking an overnight train ?

  • Q. How to make a booking for a single passenger ?

  • Q. How to make a booking for two passengers who want to share a compartment ?

  • Q. What is the definition of Gender Specific ?

  • Q. Why take an overnight train ?

  • Q. How to make a booking for three passengers who do not to share the same compartment or who want to split up ?

  • Q. What is the main difference between First class and Second class on the Italian Day Trains ?

  • Q. Can tickets be shipped to a country which is not my country of residence ?

  • Q. How to make a booking for 4 passengers who do not want to share a compartment ?

  • Q. What are the types of sleeping accomodations in overnight trains ?

  • Q. Can I change the date of my sleeper reservation ?

  • Q. What is the main difference between First class and Second class on the Spanish day trains ?

  • Q. Where are train schedules information available ?

  • Q. Where and how to find Train Tickets and Schedules on TrainTicket.com website ?

  • Q. What are the differences between First class and Second class ?

  • Q. Is a seat guaranteed when someone has a First Class ticket ?

  • Q. How is the trip on an overnight train ?

  • Q. How to make a booking for three passengers who want to share a compartment ?

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  • Q. What is our policy regarding refunds, exchanges and cancellations ?

  • Q. Is a partially used Rail Pass eligible for a refund ?

  • Q. What is 3-D secure payment ?

  • Q. Is there any discount for students who have an international student ID card ?

  • Q. What is the policy for child accommodation on overnight trains ?

  • Q. How to get a refund ?

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  • Q. In case of a loss of theft, how to request a reimbursement if I have the Rail Protection Plan ?

  • Q. Do I need the Rail Protection Plan insurance ?

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  • Q. How to reach a train station in the city center from the airport ?

  • Q. Do main train stations provide lockers or luggage storage facilities ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. How to take a train ?

  • Q. When can I use self service tickets terminals for Eurostar tickets ?

  • Q. When can I use self service tickets terminals in France ?

  • Q. How can I get a railway map ?

  • Q. How do I know which type of e-ticket I have ?

  • Q. What is needed to retrieve an e-ticket from a terminal ?

  • Q. How easy it is to locate train stations in Europe ?

  • Q. Do I need the Rail Protection Plan insurance ?

  • Q. In case of a loss of theft, how to request a reimbursement if I have the Rail Protection Plan ?

Browse our FAQs


  • Q. When can I use self service tickets terminals for Eurostar tickets ?

  • Q. Do you offer e-ticket service ?

  • Q. Where and how to find Train Tickets and Schedules on TrainTicket.com website ?

  • Q. How do I know which type of e-ticket I have ?

  • Q. When can I use self service tickets terminals in France ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. What is needed to retrieve an e-ticket from a terminal ?

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  • Q. How can I access on-demand training videos, online training registration, and webinars?

  • Q. How do I create a travel agent login?

  • Q. What is the The Rail Agent Course™ (TRAC®), and what are its benefits?

  • Q. Forgot Password? Login problems?

  • Q. Do you offer commission on all products booked online?

  • Q. How do I get sales support assistance?

  • Q.Will I receive a client version of the invoice from Rail Europe?

  • Q. How do I order Rail Europe brochures for my travel agency?

  • Q. How can I find out which commission structure applies to my order?

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